Samsung quality II

Further to my previous post a couple of months ago as well as a few polite exchanges of of information with Samsung’s head office in France, I have received an email this morning which basically says”

Following the response received from our sales department, I am pleased to announce that Samsung will cover the cost of repairing the device.

I am quite satisfied with this outcome and will write again to their CEO to thank him as well as the person who followed my case.

This entry was posted in Gadgets and bits and tagged . Bookmark the permalink.

2 Responses to Samsung quality II

  1. Pingback: Samsung quality III | I do it my way

  2. Pingback: Samsung IV & final? | I do it my way

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